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The CAD Zone's Technical FAQ's


I have to reselect the printer driver whenever I try to print from my program.

How do I load previous Version (.DW2) files into the new Version 6.0?

How do I import drawings from other CAD programs into the new Version 6.0?

Whenever I try to load a drawing format other than a .CZD all that loads is a blank screen labeled "Untitled".

When I load a previous version drawing (DW2) into the new Version 6.0, all of the curves are messed up.

How do I find and load up a file from the auto-backup feature?

When I place a dimension, all of the measurements are rounding off to the nearest foot.

My drawing looks fine on the screen, but when I print it all of the text is rotated.

I can't import files from AutoCAD.


Q: I have to reselect the printer driver whenever I try to print from my program.
A: This problem occurs when trying to use the Diagram Program 6.0 in the Windows 95 operating system. Version 6.0 of the Diagram Program was developed in the newer Windows 2000 operating system and unfortunately the old Win 95 technology doesn't comply. You must upgrade to a Windows 98 ( or higher ) operating system to solve this issue. 

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Q: How do I load previous version (.DW2) files into the new Version 6.0?
A: Previous version files will load in the new Version 6.0 without any conversion process. To load previous version drawing files:
  1. Select the Open command from the File pull-down menu.
  2. On the Open Dialog box select the down arrow on the "files of type" field, and choose the option:
    Prev CAD Zone (DW2).
  3. Navigate to the folder where your previous diagrams are located and select the desired .DW2 file.
  4. Once the drawing loads, select "Save As" from the File Pull-down menu and re-save the drawing as a Version 6 .CZD file.

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Q: How do I import drawings from other CAD programs into the new Version 6.0?
A: CAD files such as AutoCAD (.DWG), .DXF, Generic CADD (.GCD), and Visual CADD (.VCD) files will load into the new Version 6.0 without any conversion process. To import drawing files from other CAD programs:
  1. Select the Open command from the File pull-down menu.
  2. On the Open Dialog box select the down arrow on the "files of type" field, and choose the file type.
  3. Navigate to the folder where the files to be imported are located and select the desired file.
  4. Once the drawing loads, select "Save As" from the File Pull-down menu and re-save the drawing as a Version 6 .CZD file.

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Q: Whenever I try to load a drawing format other than .CZD all that loads is a blank screen labeled "Untitled".
A: You just need to set the file extensions in Windows to read hidden file extensions.
  1. Click the Start button and select Windows Explorer from the Programs menu.
  2. Select the View Pull-down menu and choose the "Folder Options" feature.
  3. Select the View tab from the Folder Options dialog box.
    When the Folder Options dialog box appears, look in the Advanced Settings window and set the following options:
    • In the Files and Folders section check-mark the "Display the full path in title bar" option.
    • In the Hidden Files folder click the "Show all files" Radio button
    • Make sure that the "Hide file extensions for known file types" is un-checked.
  4. Click the OK button on the Folder Options dialog box.
  5. Next, open the diagram Program and select the Open command from the File pull-down menu.
  6. Change the Files of Type setting to the type of file that you are trying to load (RAW, DWG, GCD, etc)
  7. Navigate to the directory where your drawing file is being stored and click on the desired file name.
  8. Click the Open button on the File Open dialog box to load the drawing. The Drawing loads into the Diagram program.

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Q: When I load a previous version drawing (DW2) into the new Version 6.0, all of the curves are messed up.
A: Unfortunately, the curve command is much more powerful in the new Version 6.0. This means that the construction points are at a more precise location in 6.0 than they were in the previous version. This may result in some of your curves and arcs being moved into a different position once the drawing has been loaded into the new version. At this time there is no fix for this issue, and you will need to re-draw your arcs and curves in Version 6.0.

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Q: How do I find and load up a file from the auto-backup feature?
A: Once you select the Save As command and save a drawing as a .CZD, Version 6.0 automatically makes a backup copy of your file every 5 minutes. If your program crashes, and you lose a diagram that you have been working on, you can load up the .BAK (backup) file and rescue your work. To load up a backup file.
  1. Select the Open command from the File pull-down menu.
  2. On the Open Dialog box select the down arrow on the "files of type" field, and choose the "all files" type.
  3. Navigate to the diagrams folder and select your file with the .BAK extension (example test.bak).
  4. Once the diagram loads, select "Save As" from the File Pull-down menu and re-save the drawing as a Version 6 .CZD file.
  5. If for some reason the above steps don't work for you, call our technical support staff at (503) 641-0334. You may need to purchase an upgrade CD to Version 6.0.

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Q: When I place a dimension, all of the measurements are rounding off to the nearest foot.
A: You need to set the precision options to a greater numeric value.
  1. Select the Numeric Tab from the Settings option on the Utilities pull-down menu.
  2. Change the Dimensions Unit to Decimal Feet and Inches, by clicking on the down arrow.
  3. Change the Decimal Places to a higher precision by clicking on the down arrow and choosing a new decimal value.

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Q: My drawing looks fine on the screen, but when I print it all of the text is rotated.
A: You may have an older executable file that has since been repaired. Select About from the Help pull-down menu, and look at the version number. If the version number is 4.0. please contact us. You may need to purchase an Upgrade version of the program. If you have Version 6.0 and are still experiencing the text rotate problem do the following.
  1. Make sure that you have the most recent printer drivers loaded from your printer manufacturer. Many times outdated drivers are the reason behind strange print outputs. Refer to the Links page for direct links to some of the most popular Printer's web sites.
  2. Once the newest printer drivers are loaded into your system, open a drawing and select the Print command from the File pull-down menu.
  3. On the Print dialog box checkmark the "Text rotate adjust" option, located in the lower left-hand corner of the dialog box.
  4. Print the Diagram. The text should now print at the correct rotation.

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Q: I can't import files from AutoCAD.
A: Chances are that you are trying to import AutoCAD R14 or 2000 files into the version 4.0 series of The Diagram Program ( version 4.0 - 4.0.9 ) Version 4.0 of The Diagram program only reads AutoCAD R13 ( or lower ) in .DXF file format. 
Upgrade to the new Version 6.0 of the Diagram Program. Version 6.0 supports all AutoCAD .DXF and .DWG file formats up to Release 2000. Call (800) 641-9077 to upgrade to the new version 6.0 of the Diagram Program to fix this problem. Upgrade copies are available at a reduced price for existing CAD Zone customers.

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